Smart PropertyHelp
Mon–Fri 9–5 BST01434 604800

A booking isn't showing

Why a reservation might not appear yet, and how to force a refresh.

  • Platform delay — calendars like Airbnb refresh on their side roughly hourly, so a very recent booking can take a little while.
  • Wrong or expired link — if a feed shows a sync error, re-copy the .ics link. See Adding or fixing a calendar.
  • Owner block — if it's a block rather than a guest booking, it won't warm the property. See Bookings vs blocks.

Still need a hand?

Our support team is here Monday to Friday, 9am–5pm BST.

Phone · Monday to Friday, 9am–5pm BST01434 604800