Smart PropertyHelp
Mon–Fri 9–5 BST01434 604800

How linking devices works

Connect your heating during setup, or anytime from the Links page.

You can link devices two ways:

  • In the wizard when you first set up — pick your brand and follow the connect steps.
  • From the Links page anytime — add, edit, reconnect or remove a link.

Connection styles

Different brands connect differently, and the console shows the right steps for each:

Sign in (OAuth)You're sent to the maker's site to log in and approve — e.g. Honeywell, Hive.
Email + password + codeYou enter your account details and a one-time code — e.g. Tado.
Pairing codeYou enter a code from the device — e.g. Matter.
Swapping hardware later? You don't lose anything — see Reconnecting or swapping a device.

Still need a hand?

Our support team is here Monday to Friday, 9am–5pm BST.

Phone · Monday to Friday, 9am–5pm BST01434 604800