Smart PropertyHelp
Mon–Fri 9–5 BST01434 604800

Setting your temperatures & times

Comfort, away temperatures and your check-in / check-out times.

Open Property Details → Heating to set:

Comfort temperatureHow warm it should be while guests are in.
Away / setback temperatureThe lower temperature held when the property is empty (frost-safe, and quick to warm back up).
Check-in / check-outGuest arrival and departure times — we warm up to be ready for check-in.
Preheat is automatic. Using local weather, we start early enough to hit comfort by check-in, so you don't set a "start heating" time yourself.

Still need a hand?

Our support team is here Monday to Friday, 9am–5pm BST.

Phone · Monday to Friday, 9am–5pm BST01434 604800